14 featuresChatbot, inbox, Copilot, and analytics
Everything BubblaV does
An AI chatbot, live chat, one unified inbox your whole team can share, Copilot, analytics, and answer tests that catch wrong answers before your visitors do. All in one platform.
- What’s your return policy?30-day returns, free in the EU.
AI Chatbot
AI Chatbot
An AI chatbot trained on your website that answers customers around the clock. It searches your products, uses the tools you connect, captures leads, and hands off to your team when a person is needed.
- TriggerVisitor intentCollect inputWork email? → emailNotify team
Automation
Flows
Turn website visitors into qualified leads on autopilot — build multi-step chatbot journeys on a visual canvas. No code.
- Sarah is online · typing…Hi, is the lounge chair still in stock?Yes, 3 left in walnut! Want me to hold one?
Live Support
Live Chat
Real-time live chat with smart AI-to-human handoff: your team picks up conversations with the full picture already in front of them.
AI answeringIs the Oslo sofa back in stock?Yes, back in stock, ships in 1–2 days 🛋️Sarah took overI can mail you a free fabric swatch today 🧵Omni-channel
Unified Inbox
Every customer channel (web, WhatsApp, Messenger, Instagram, Slack, Discord, Email, Telegram, plus HubSpot & Zendesk tickets) in one shared inbox.
- AllMineUnassignedMaria K.refundRefund for order #2081?John D.vipUpgrade to the yearly plan@Anna can you take this refund? Customer is a VIP.
Team Collaboration
Team Inbox
Work the inbox as a team: give every conversation an owner, talk it over in private notes, and reply faster with saved replies.
- Do you ship to Canada? How long does delivery take?CopilotUsed 2 sources
Yes! We ship to Canada. Standard delivery is 3–5 business days.
Agent Assistant
AI Copilot
An AI assistant for your support team: draft replies in one click, look up customers in your connected tools, and make knowledge or settings changes that wait for your approval.
- SStorefrontBubble, accent, background & borders
Embeddable Widget
Chat Widget
A fully customizable chat widget that matches your brand: colors, position, avatar, greeting, and more. Live with one script tag.
- Reading yourstore.com/products/oslo-sofaRead in full/collections/seatingReady/blog/care-guideReady
RAG Knowledge
Knowledge Base
Train your AI on your website, docs, PDFs, Notion, Google Docs, and Zendesk, kept current automatically, so answers come from your own content.
- ClaudeOAuth 2.1CursorOAuth 2.1ChatGPTOAuth 2.1one endpoint · bubblav.com/mcp
Model Context Protocol
MCP Server
Manage BubblaV from Claude, Cursor, or ChatGPT: search your knowledge, pull analytics, and tune the bot mid-conversation.
- Full nameHow did you hear about us?PlanStarter ProHow urgent?
Lead Capture
AI Forms
Collect structured data (leads, bookings, quotes) conversationally in chat, right when the visitor wants to hear from you.
- 78%resolvedAI resolved41Agent transfer11+4% vs last period
Reporting
Analytics & Insights
See exactly how your AI is performing: resolution rate, response time, cost savings, leads, and the questions you're missing.
- Reports · flagged conversationsWants a refund and mentions a lawyerLegal threatHanded offSays they will cancel the planChurn intentNot resolvedAsks about delivery to NorwayHallucination riskPartly resolved
Quality
Conversation QA
Know how every AI conversation ended, and which ones need your attention
- Knowledge → Q&A · suggested answers2 new“Do you offer student discounts?”SuggestedLearned from conversation · Sep 9Approve & publish“Can I change my plan mid-cycle?”SuggestedLearned from conversation · Sep 8
Self-Learning
Self-Learning
Your chatbot learns new answers from every real conversation
- Last run: 2 passed, 1 failed · After you changed Q&AFailingReturn window“How long do I have to return shoes?”Failing since todayPassedShipping to Norway“Do you ship to Norway?”PassedOrder status lookup“Where is my order #1042?”
Answer Tests
Answer Tests
Know your chatbot still answers right after every change
One platform, every channel
Deploy an AI chatbot trained on your site. Free to start, no credit card.