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Analytics Integration

Insightful Analytics with Google Analytics 4

Automatically track every interaction, search query, and conversation in your existing Google Analytics dashboard. No coding required.

Google Analytics Logo
Google Analytics Logo

Data-Driven Customer Support

Make informed decisions about your knowledge base and support strategy with granular analytics.

Search Insights

See exactly what your users are searching for. Identify content gaps and understand user intent with search query tracking.

Interaction Tracking

Monitor how often users open the chat widget, engage with greetings, or minimize the window.

Engagement Metrics

Track message volume and conversation starts to measure the effectiveness of your AI support.

Zero Configuration

Simply enable it in your dashboard. We automatically detect your existing Google Analytics 4 or Google Tag Manager setup. No extra code required.

Custom Dimensions

Events include rich metadata like widget type, search mode, and conversation IDs for deep analysis.

GTM Support

Full support for Google Tag Manager Data Layer events, giving you complete control over your tracking tags.

Why Track with GA4?

Understand what your customers are asking
Identify missing knowledge base content
Measure chatbot engagement rates
Track conversion attribution
Optimize initial greeting messages
Monitor search result performance
No manual event coding required
Works with your existing GA4 setup

Integration Stats

0
Coding Required
100%
Event Capture
Real-time
Data Availability
<1min
Setup Time

Analytics That Drive Growth

"The automatic GA4 integration gave us immediate visibility into what our users were searching for. We found huge content gaps and fixed them in days."

Alex Rivera
TechFlow Solutions

"Finally, a chatbot that plays nice with our analytics. Being able to track conversation starts alongside our other conversion goals is a game changer."

Sarah Chen
Growth Marketing Co

Included in All Plans

Analytics integration is available to everyone.

Free

Perfect for trying out AI chatbot features

$0
/month
  • 1 website
  • Max 50 pages
  • 100 messages/month
  • 7 days conversation retention
  • Built-in integrations

Starter

Perfect for getting started with AI chatbot features

$9
/month
  • Everything in Free
  • Max 500 pages
  • 1,000 messages/month
  • 3 months conversation retention
  • Email support
  • Basic reports
  • Monthly data sync
Popular

Pro

Advanced features for growing businesses

$49
/month
  • Everything in Starter
  • 5 websites
  • Max 5,000 pages per website
  • 5,000 messages/month
  • 1 year conversation retention
  • Advanced data sources and reports
  • Live Chat/Live Support
  • Zendesk, HubSpot, Attio and Custom tool integrations
  • Custom branding
  • 3 team member seats
  • Weekly data sync

Turbo

Maximum power for large organizations

$99
/month
  • All Pro features
  • 20 websites
  • Max 50,000 pages per website
  • 15,000 messages/month
  • 2 years conversation retention
  • 10 team member seats
  • Daily data sync
  • Priority support

Analytics FAQ

Common questions about the Google Analytics integration.

How do I enable GA4 tracking?

You must enable the integration in your Project Dashboard under the Integrations tab. Once enabled, it automatically detects your GA4 or GTM setup.

What events are tracked?

We track events like `bubblav_chat_opened`, `bubblav_chat_closed`, `bubblav_message_sent`, and `bubblav_search_query`. See our documentation for the full list.

Does this work with Google Tag Manager?

Yes. If GTM is detected, we push events to the Data Layer, allowing you to configure custom tags and triggers in GTM.

Can I disable tracking?

Yes, you can easily disable tracking by deactivating the Google Analytics integration in your dashboard.

Start Tracking Today

Gain deep insights into your customer interactions with BubblaV and Google Analytics.