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FeatureRAG Knowledge

Knowledge Base

A searchable knowledge base built from your site, files, Notion, Google Docs, and Zendesk, kept current so answers come from your own content.

Start FreeRead the docs

What you get

  • Reads your whole site
  • Bring everything else in
  • No outdated answers, ever
  • The right answer, not just any answer
  • Separate sources, no crossed wires
  • Shows you what’s missing

Works with

What can you ask?

Example requests from your visitors and your team. Some need a connected tool, such as your store.

Your visitors ask the AI chatbot

Answers from your own pages and files

  • “How long is the warranty on your coffee machines?”
  • “Is there a size guide for your shoes?”
  • “Can I return an item I bought on sale?”
  • “Where can I find the manual for my coffee machine?”

Your team asks Copilot

Keep the knowledge base current by asking Copilot

  • “Add our new holiday opening hours to the knowledge base.”
  • “Crawl our new pricing page.”
  • “Which questions could the chatbot not answer this week?”
  • “Remove the old shipping FAQ.”

See it in action

Add your content, keep it current, then see exactly which answers are missing.

BubblaV·bubblav.com
Knowledge sources
Crawled
example.com1,240 pages
Files
pricing.pdf240 KB
refund-policy.docx88 KB
faq.txt12 KB
Live sync
Notion38 pages synced
Google Docs12 docs synced
Zendesk210 articles synced
Content gaps · this week
Do you offer educational discounts?asked 12×Low confidence
What’s your uptime SLA?asked 9×No answer
Can I pause my subscription?asked 6×Low confidence
Suggested questions
How do I reset my password?Where do you ship?Do you have an API?
Hybrid vector + full-text search · reranked

Connect your site, files, and docs, then see exactly which answers are still missing.

Grounded in your content

What the Knowledge Base does

Your AI answers only from sources you add, stays current on its own, and shows you exactly what it still can’t answer.

Reading yourstore.com
/products/oslo-sofaRead in full
/collections/seatingReady
/blog/care-guideReady

Reads your whole site

JavaScript-heavy pages, single-page apps, and protected storefronts get read in full, so every product and page makes it into the answers, not just the easy ones.

Specs.pdf Pricing.docx FAQ.md
Q&A entry
Q: Warranty period?
A: 5 years on all frames.

Bring everything else in

Upload PDFs, Word, and text files, or write Q&A answers by hand for the knowledge that lives nowhere else on your site.

Notion Synced
Google Docs Synced
Zendesk Synced

No outdated answers, ever

Sources re-sync on a schedule you set, and Notion, Google Docs, and Zendesk update live, so retired products and old prices never reach the chat.

do you ship to mexico
Shipping to MexicoBEST MATCH
International rates
Customs & duties

The right answer, not just any answer

Every question searches your full knowledge base and surfaces the most relevant match, so visitors get the precise answer instead of a close guess.

Source visibility
AI Agent
Pricing page
FAQ.md
Copilot
Internal playbook
Discount codes

Separate sources, no crossed wires

Mark any source as Copilot-only to keep it out of your visitor-facing AI Agent. Customers never see what’s not for them, while your team still can.

Unanswered · add next
GAPDo you ship to Brazil?12×
GAPIs the fabric pet-safe?8×

Shows you what’s missing

Spot the questions visitors ask that your AI can’t answer yet, so you know exactly what to add next.

How it works

From setup to a resolved conversation.

  1. 01

    Add your sources

    Enter your website URL, upload files, write Q&A entries, or connect Notion, Google Docs, or Zendesk.
  2. 02

    We read and organize it

    Your pages, files, and synced docs are read, organized, and made searchable, so the AI can pull the right source for every answer.
  3. 03

    Answers stay current

    Re-crawls and syncs keep the knowledge base fresh, and answers come from your own content instead of generic AI knowledge.

Related features

Knowledge Base works best together with these.

Knowledge Base FAQ

How BubblaV knowledge base works.

What can I train the AI on?

Your website (crawled with full JavaScript rendering), uploaded files (PDF, Word, TXT, Markdown up to 10MB), manual Q&A entries, and live-synced content from Notion, Google Docs, and Zendesk help-center articles and tickets.

How does BubblaV handle JavaScript-heavy sites?

The crawler renders single-page and JavaScript-driven sites with full browser-level rendering, works through bot protections using realistic browser headers, and extracts ecommerce product catalogs, so shops that render client-side still get crawled.

How are answers kept accurate?

Retrieval uses hybrid vector + full-text search with reciprocal rank fusion and reranking. If a question isn't covered, it can escalate instead of guessing, and content-gap reports show you exactly what to add.

Try Knowledge Base for free

Deploy an AI chatbot trained on your site. No credit card.

Start FreeExplore all features