Sync leads, tickets & chat notes to HubSpot

BubblaV connects to HubSpot with OAuth 2.0. When a visitor shares their email, BubblaV creates or updates the HubSpot contact. When a chat is handed to your team, BubblaV creates a HubSpot ticket with the chat attached and adds a note to the contact's timeline. When your team resolves the chat, BubblaV closes the ticket and saves the full transcript as a note on the contact. The HubSpot integration needs the Pro plan.

BubblaV checks your connected HubSpot account on a set schedule. It also handles HubSpot webhooks for new conversation messages and ticket status changes. Customer messages on HubSpot tickets appear as threaded tickets in the Live Support inbox. Messages your agents type inside HubSpot are not copied into BubblaV. When you reply from BubblaV, the message is posted into the HubSpot conversation thread, so the customer sees it in HubSpot. Copilot can draft the reply in one click. You can turn ticket sync off in the HubSpot settings.

The HubSpot integration uses OAuth 2.0. It asks for access to contacts, companies, deals, owners, tickets, conversations, workflow automation, sales email, and meeting links. You approve these in HubSpot when you connect.

Yes. In your dashboard you can set the lifecycle stage for new contacts and for contacts whose chat is handed to your team. You can also set a default HubSpot owner, turn timeline notes and transcript notes on or off, and add rules that enroll contacts in HubSpot workflows. If you connect with a HubSpot private app token, you can also set the ticket pipeline and stage.

BubblaV creates tickets, contacts, companies, and notes in your HubSpot account. Contacts and notes are standard HubSpot CRM records, so they are visible wherever your HubSpot plan shows them.

The HubSpot app subscribes to new conversation messages and to changes in ticket status and ticket stage. BubblaV checks each webhook with HubSpot's signature or a webhook token before it accepts it.

Yes, for the data that BubblaV sends. When a visitor shares their email, BubblaV creates or updates the matching HubSpot contact and sets the lifecycle stage you chose. When a chat is handed to your team, BubblaV creates a ticket with the chat attached. No manual sync or Zapier flow is needed.

Yes. From the Copilot side panel, your team can ask Copilot to enroll a contact in one of your HubSpot workflows, and BubblaV runs HubSpot's workflow tool for it.

Yes. When a visitor asks to book a call, the chatbot shows your HubSpot Meetings pages. HubSpot's own scheduling page opens inside the chat, and HubSpot handles availability, form fields, and consent.

Connections made before meeting booking was added need to reconnect once to grant the meeting-links permission. New connections get it automatically.