See it in action
Repetitive tickets resolved before they reach your queue.
Oslo sofa, fabric options
Actually, I’d rather talk to a person…
WhatsAppRefund for order #4821
Any update on my refund? It’s been 5 days.
Shipping to Japan
Thanks! That worked 🙏
MessengerBulk pricing
Do you offer discounts for 10+ units?
InstagramReturn label
Perfect, I’ll send it back tomorrow.
Maria García
10:24
10:24
10:26
Recent orders
#4821 · Oslo Sofa
Shopify · $1,299
The AI resolves repetitive questions across every channel; the hard ones reach your team's phone with full context.
Built for customer support
The core BubblaV use case: an AI chatbot trained on your site and docs resolves the repetitive questions on its own and forwards difficult ones to your team. Agents answer on the go from the free mobile app — Copilot drafts the reply, translates the customer's message into their language, and translates the reply back into the customer's.
Who it's for: Any team that receives repetitive customer questions — support, success, operations.
Problems we solve
Common customer support pain points, taken off your plate
Support queues are dominated by repetitive, answerable questions.
RAG knowledge base
Hiring to scale support is expensive and slow.
AI-to-human handoff
New agents take weeks to learn policies, products, and tone.
Copilot drafts for your agents
Benefits of AI in customer support
Why teams put an AI assistant on their support front line.
Save your agents time
BubblaV answers the repetitive questions on its own, so agents spend their hours on conversations that actually need a human.
Round-the-clock self-service
Customers get instant, accurate answers drawn from your own website and docs — nights, weekends, and holidays included.
A simpler customer experience
Customers self-serve in their own language, and when a human is needed, the handoff carries the full conversation — no repeating themselves.
Streamlined support operations
Handoff rules decide exactly what reaches your team, and content-gap insights show where to improve your knowledge base next.
BubblaV mobile apps
Copilot in your pocket.
Step away from the desk without stepping away from your customers. The BubblaV mobile app carries Copilot's grounded drafts, translation, and your whole inbox onto your phone.
Instant push for new conversations and replies — never miss a lead, a deal, or a customer.
Reply live in real time, with the same open / waiting / archived inbox as your desktop.
Copilot drafts and translation travel with you — one tap to a grounded, translated reply.
Coming soon
Use cases for AI in customer support
Real scenarios where BubblaV's AI does the heavy lifting.
For your customers
Instant self-service answers
The chatbot answers questions from your website, help docs, PDFs, and Q&A — grounded in your content, not guesses.
Support in any language
Customers ask in their language and get answers in it, while your team reads and replies in theirs.
A graceful escape hatch
When the AI can't help, it routes the conversation to a human with the full transcript attached.
For your agents
Copilot reply drafts
Copilot drafts a source-cited reply for every email, chat, or ticket — the agent reviews, tweaks, and sends.
Answer from anywhere
Hard conversations arrive as a push on your team's phones; review the draft and reply from the free mobile app.
Keep the knowledge base honest
BubblaV surfaces the questions it couldn't answer, so you know exactly which articles to write next.
What BubblaV's AI can do
Capabilities tailored to customer support.
RAG knowledge base
Crawls your website, docs, PDFs, and Q&A to answer from your own content.
AI-to-human handoff
Detects when a human is needed and pushes the conversation — with full context — to your team, wherever they are.
Copilot drafts for your agents
Copilot drafts a source-cited reply for any email, chat, or ticket, and translates both ways — the customer's message into your agent's language, the reply into the customer's.
Your inbox on the go
The free BubblaV mobile app (Android, iOS coming soon) pushes hard cases to your team's phones — review Copilot's draft and reply from anywhere, 24/7.
Insights & content gaps
Surfaces unanswered questions and low-confidence topics so you can improve your content.
Customer Support FAQ
How BubblaV works for customer support.
Can my team answer customers from their phone?
Can my team answer customers from their phone?
Yes — the free BubblaV mobile app (Android on Google Play, iOS coming soon) sends a push the moment the AI hands a difficult conversation to a human. Your agent opens the thread on the go, reads the customer's message translated into their language, reviews Copilot's draft, and sends the reply translated into the customer's language.
How does BubblaV hand off to a human agent?
How does BubblaV hand off to a human agent?
BubblaV detects scenarios that need a human (set via handoff rules) and routes the conversation to your live-support inbox with full context, then the agent uses the AI Copilot to reply faster.
How does BubblaV know what to answer?
How does BubblaV know what to answer?
BubblaV crawls your website and ingests your docs, PDFs, and Q&A. Answers are grounded in that content using retrieval-augmented generation, with confidence scoring.