Your 24/7 Shopify AI Assistant

BubblaV connects to your store with OAuth 2.0 and the Shopify Admin API (GraphQL). You install it from the Shopify App Store. After that, the AI can use the Shopify tools you leave on, such as product search, order tracking, and returns.

Yes. The AI tracks an order from the order number and the customer's email, and it helps the customer start a return request. Guests first confirm a 6-digit code sent to that email; customers who are logged in to your store skip the code. The AI reads the order from the Shopify Admin API when the customer asks. Returns follow the rules you set in your dashboard.

It needs a Pro plan. BubblaV syncs your abandoned checkouts every 15 minutes. You build the reminder as a Flow with a cart abandoned trigger, a delay, and a cart recovery message. The AI writes the message and sends it in chat if the shopper is still on your site, or by email with a one-click link. It only reaches shoppers whose email BubblaV has, and each email includes an unsubscribe link.

Yes. You can set custom instructions for the AI, set your return rules (return window, minimum order age, and allowed return reasons), and control product recommendations in your dashboard. The AI answers from your website content.

Yes. In the Shopify integration page of your dashboard, each tool has its own switch. You can turn a tool off, or keep it for your team's Copilot only.

Yes. The Product Recommendations settings in your dashboard let you turn recommendations on or off, cap how many products appear in a group, toggle bestseller and new-arrival signals, and pin products you always want featured or exclude ones that should never be recommended. You also get 7-day performance stats — impressions, clicks, and click-through rate — showing which recommended products visitors actually click.

Yes. Your dashboard shows recommendation impressions, clicks, and click-through rate for the last 7 days. BubblaV also records link clicks in chat, so you can see which links visitors open.

Yes. On your store, the AI adds the product to the shopper's real cart and opens your theme's cart drawer. On other channels, such as WhatsApp, Instagram, Messenger and SMS, it builds a cart and sends a checkout link with any discount code applied.

Yes. BubblaV recognizes logged-in customers automatically through its Shopify app proxy, so they skip the email code for order status, returns and cancellations. Guests still verify with a 6-digit code sent to their email.

Shopify's Inbox agent answers in your online store chat widget only. BubblaV answers there too, and also on WhatsApp, Instagram, Messenger, SMS and email. Both find products, add them to the cart, apply discount codes and open checkout, and both show order status and tracking to logged-in customers. In our head-to-head test on 2026-11-06, BubblaV handed guest chats to a person on the team, where Inbox asked guests to sign in or email the store. BubblaV can also cancel orders in chat and start returns when Shopify's self-serve returns are off. Inbox does not cancel orders in chat and starts returns only when Shopify's self-serve returns are on. The Inbox agent is free and built by Shopify. See the full comparison: https://www.bubblav.com/compare/bubblav-vs-shopify-inbox

Go to Integrations, then Shopify, in your dashboard. The AI-assisted revenue card shows orders placed after a chat and the value of items the AI added to carts. It is available on the Pro plan.

Yes. Add the BubblaV checkout chat in your checkout editor (Settings → Checkout → Customize → Apps). It runs on the Thank-you page on every Shopify plan, and on the checkout pages for Shopify Plus stores.