ENSV
E-commerce Integration

Your 24/7 Shopify AI Assistant

Track orders, search products, recommend the right items, process returns, and recover abandoned carts automatically — all through chat. No developer required.

AI Assistant

Hi! I can help you track your order or find products. What can I help you with?

What's the status of order #1234?

Your order #1234 is currently being prepared for shipping! You'll receive a tracking number within 24 hours. 📦

Your Store, Answering Questions Itself

Customers get instant answers to order, product, and return questions — without waiting for your team.

AI Abandoned Cart Recovery

When shoppers don't finish checkout, AI-written chat and email messages bring them back with a one-click resume link — and attribute the recovered revenue on your dashboard.

AI Product Search

Help customers find products through natural conversation with intelligent recommendations and instant results.

Order Tracking

Automatically handle order status inquiries, tracking information, and return requests with real-time updates.

Automated Returns

Enable customers to initiate returns directly through chat - AI collects order info and presents a self-service return form.

Gift Card Balance

Customers can instantly check their gift card balance and view remaining value without leaving the chat.

Discount Code Validation

Validate promo codes in real-time, showing discount details, eligibility, and expiration before customers checkout.

Inventory Availability

Check stock levels for any product or variant instantly, so customers know if items are available before purchasing.

Store Locations

Help customers find nearby stores with addresses, hours, and contact info for pickup or in-person shopping.

Shipping Rate Calculator

Calculate shipping costs based on destination and cart contents, helping customers plan their purchase.

Order Cancellation

Allow customers to cancel unfulfilled orders directly through chat, with automatic inventory restoration.

Smart Product Recommendations

One curated recommendation group per reply, blending your bestsellers, new arrivals, related products, and the visitor's live context — current page, recently viewed items, and open cart. You control which signals rank products and which ones get pinned or hidden.

24/7 Customer Support

Automated customer service that understands your products, policies, and customer needs.

Analytics & Insights

Track customer interactions, popular products, and common questions to optimize your store performance.

What You Get

AI recovers abandoned carts automatically — more sales, zero effort
Customers track orders themselves — no agent needed
Product search that understands natural language
Personalized recommendations that blend bestsellers, new arrivals, and what the visitor is looking at
Self-service returns cut support tickets
Gift card balance checks in seconds
Discount codes validated before checkout
Inventory availability in real time
Store locator with hours and directions
Shipping costs calculated on the spot
Order cancellation handled through chat
Available 24/7 in 100+ languages
Works with every Shopify plan

At a Glance

70%
Less Repetitive Tickets
13
AI Capabilities
24/7
Availability
2min
Setup Time
Live Support Dashboard

Complete Customer Context at Your Fingertips

When customers escalate to human agents, your team sees complete visitor insights including Shopify order history, conversation records, and customer details.

BubblaV·bubblav.com
M

Maria García

WhatsApp
Online now
Maria García
Hi, is the Oslo sofa back in stock?

10:24

BubblaVAdd Q&A
Hi Maria! Yes, it's back in stock and ships in 1–2 business days. Want me to check delivery to your address in Madrid?

10:24

Maria García
Actually, I'd rather talk to a person. I have a few questions about the fabric.

10:26

S
Sarah joined the conversation
Sarah · Agent
Hi Maria, I'm Sarah and I'll help you personally! The Oslo comes in three fabrics: linen, bouclé, and velvet. Which feel are you after?

10:27

The linen is our most breathable option and softens beautifully over time, perfect for a Madrid climate. Would you like a free fabric swatch mailed to you? 🧵

Hand over to AI

The agent inbox your team already knows — with Shopify order history, conversation records, and live visitor insights beside every thread.

Real-Time Order Visibility

View all customer orders with real-time status, fulfillment, and payment information.

Conversation History

Access complete conversation history to understand context before responding.

Live Visitor Map

See all online visitors on an interactive world map. Filter by country, page, and engagement.

Proactive Sales Outreach

Start conversations with browsers on checkout pages to reduce cart abandonment.

See AI in Action for Shopify

Real examples of how BubblaV transforms your customer experience

I love this board but it's a bit over budget — anything similar?
Good call! Here are close alternatives, blending our bestsellers with what you've been viewing:
Recommended for you
The Collection Snowboard: Hydrogen

The Collection Snowboard: Hydrogen

SEK 600.00

AddView
The Inventory Not Tracked Snowboard

The Inventory Not Tracked Snowboard

SEK 949.95

AddView

Smart Product Recommendations

When a visitor is browsing, undecided, or asking "what goes with this?", the AI answers with one curated recommendation group instead of a generic list. It blends your sales data (related products, bestsellers, new arrivals) with the visitor's live context — the page they're on, what they've recently viewed, and what's in their cart — into a ranked set of product cards they can add to cart in one tap.

One labeled, ranked recommendation group per reply — never a random product dump
Personalized in real time from the visitor's current page, recently viewed items, and open cart
You stay in control: cap group size, toggle bestseller and new-arrival signals, pin or exclude products, and track clicks and click-through rate in your dashboard

AI Product Search

Transform your customers' shopping experience with intelligent AI that understands natural language queries and delivers precise product recommendations. Our advanced search technology analyzes customer intent and preferences to suggest the perfect products instantly.

Help customers find products through natural conversation with intelligent recommendations and instant results
AI understands preferences and suggests perfect matches based on customer behavior and product attributes
Increase conversion rates with precise product matching and personalized recommendations
Any snowboards collection?
I found some snowboards! Here are the best matches from our collection:
The Inventory Not Tracked Snowboard

The Inventory Not Tracked Snowboard

SEK 949.95

The Collection Snowboard: Hydrogen

The Collection Snowboard: Hydrogen

SEK 600.00

Hi, what is the status of the order number 1009?
Great news! Order #1009 was fulfilled on October 3 and shipped with PostNord Sweden. Here are the details:
Order #1009Fulfilled
CarrierPostNord Sweden
TrackingSE1273862344
Track your order

Order Tracking & Support

Eliminate customer frustration with instant, accurate order information delivered through intelligent AI. Our system seamlessly integrates with your Shopify store to provide real-time order status, tracking details, and automated support that reduces your team's workload while delighting customers.

AI provides instant order status and tracking information without human intervention
Connected to your Shopify systems for live tracking information and order updates
Cut support tickets by 80% with automated order inquiries and instant responses

Self-Service Returns

Revolutionize your return process with AI-powered self-service that handles everything from initial inquiry to return authorization. Customers can complete their entire return journey through natural conversation, while your team focuses on higher-value tasks instead of processing routine returns.

Customers can initiate returns directly through chat interface with guided assistance
AI collects order details and presents interactive return form with automated validation
Reduce return-related support tickets by 90% with intelligent automation and self-service
Hi, I want to return the order number 1010
Okay, I can help you with that! First, could you please provide the email address associated with the order so I can verify it?
sure, support@bubblav.com
Great! Now, please select the items you would like to return from order number 1010.

Bot · Just now

Please select the items you would like to return:

The Collection Snowboard: Liquid
SEK 749.95 • Available: 1
0
Submit Return RequestCancel
Shopify+StripePower Combo

Shopify + Stripe: Complete Customer Support

Combine order management with billing support. Your AI chatbot handles everything from "Where's my order?" to "When's my next payment?"

Order + Billing Context

Customer asks about an order? AI shows order status AND subscription details in one conversation.

Subscription Stores

Perfect for subscription boxes, memberships, and recurring products. Handle billing questions alongside order inquiries.

Self-Service Portal Links

Generate secure Stripe billing portal links so customers can update payment methods without leaving the chat.

Connect both integrations in your dashboard for the ultimate e-commerce AI assistant.

What Shopify Store Owners Say

Shopify Integration FAQ

Common questions about integrating BubblaV with your Shopify store.

How does the Shopify integration work?

Our Shopify integration connects to your store via OAuth 2.0 using the Shopify Admin API (GraphQL). Once connected through our Shopify App installation flow, the AI can access your product catalog, order information, and customer data to provide accurate, real-time support. Setup takes just a few minutes through our dashboard.

Can the AI handle order tracking and returns?

Yes! The AI can automatically track orders by order number or name, provide shipping updates, and help customers initiate return requests. It uses Shopify's Admin API to pull real-time order data, so customers always get accurate information without involving your support team.

What Shopify plans are supported?

BubblaV works with all Shopify plans. The integration uses Shopify's standard Admin API (GraphQL) which is available on all plans. The integration is installed as a Shopify App, which works across all plan tiers.

Can I customize the AI responses for my Shopify store?

Yes! You can customize the AI's tone, product recommendations, return policies, and more through our dashboard. The AI learns from your store's content and can be fine-tuned to match your brand voice and policies.

Does this work with Shopify apps and customizations?

Yes, BubblaV integrates seamlessly with your existing Shopify setup. The AI accesses data through Shopify's standard Admin API, which works with all Shopify stores regardless of installed apps or customizations.

Can I control which products the AI recommends?

Yes. The Product Recommendations settings in your dashboard let you turn recommendations on or off, cap how many products appear in a group, toggle bestseller and new-arrival signals, and pin products you always want featured or exclude ones that should never be recommended. You also get 7-day performance stats — impressions, clicks, and click-through rate — showing which recommended products visitors actually click.

Can I track which Shopify products the AI chatbot recommends?

Yes. When the AI recommends a product, every link it surfaces in chat is tracked automatically — BubblaV records product link clicks and recommendations in your dashboard analytics so you can see exactly which products the chatbot suggests and which ones visitors click. Pair it with the Google Analytics integration to tie recommendations back to revenue.

Stop Answering the Same Questions

Let your Shopify store handle order tracking, product search, and returns on its own. Free your team for the work that matters.