E-commerce Integration

Your Zoho Commerce Store

Track orders, search products, and handle customer questions through chat. No developer required.

Zoho Commerce Logo
Zoho Commerce Logo

Everything Your Zoho Commerce Store Needs

Our AI integration provides comprehensive e-commerce support that scales with your business.

Order Tracking

Automatically handle order status inquiries and delivery questions with real-time data from your Zoho Commerce sales orders.

AI Product Search

Help customers find products through natural conversation with instant results from your active catalog.

Product Details On Demand

Answer pricing, description, and variant questions instantly by pulling product details straight from Zoho Commerce.

Order History

Look up a customer's past orders by email so repeat buyers get answers without touching your admin panel.

Stock Availability

Tell shoppers what's in stock before they ask at checkout, using live inventory numbers from your store.

Customer Support

24/7 AI-powered support that understands your products, policies, and customer needs.

Global Data Centers

Works with Zoho accounts in the US, EU, India, Australia, and Japan — connected automatically during setup.

Secure & Compliant

Enterprise-grade security with OAuth 2.0 authentication and read-only access to your store data.

No Marketplace App

Connect directly from your BubblaV dashboard — no app store listing, no manual token juggling.

Proven Results

Customers track orders themselves — no agent needed
Product search understands natural language
Order history lookups by customer email
24/7 availability in 100+ languages
Real-time inventory and pricing data
Read-only scopes keep your store data safe
Multi-store accounts connect in one click
Works with every Zoho Commerce plan

Quick Stats

70%
Reduction in Support Tickets
24/7
Customer Support
<2min
Setup Time
100%
API Integration

See AI in Action for Zoho Commerce

Real examples of how BubblaV transforms your customer experience

Order Updates

Eliminate 'where's my order' tickets with instant order status lookup.

1
Customer provides order number and email
2
AI fetches the sales order from Zoho Commerce
3
Status and tracking delivered instantly

Product Discovery

Customers describe what they're looking for, and AI finds the perfect products from your catalog.

1
Customer asks for recommendations
2
AI searches your active Zoho Commerce catalog
3
Relevant products displayed instantly

Stock & Availability

AI answers questions about availability, pricing, and product details automatically.

1
Customer asks if an item is in stock
2
AI checks live inventory in Zoho Commerce
3
Accurate answer provided instantly

Simple, Transparent Pricing

Zoho Commerce integration is available on all plans.

Annual billing (Save 20%)

Free

$0/ month
  • 1 website
  • Max 50 pages
  • 100 messages/month
  • Built-in integrations
  • Answerable Questions
  • Most Asked Questions
  • Custom tools
  • Human handoff
Popular

Pro

$39/ month
  • Everything in Free
  • 5 websites
  • Max 5,000 pages per website
  • 5,000 messages/month
  • Advanced data sources and reports
  • Live Chat/Live Support
  • Human handoff scenarios
  • Zendesk, HubSpot, Attio
  • Custom branding
  • 3 team member seats
  • Weekly data sync

Custom

Contact us
  • All Pro features
  • Unlimited websites
  • Custom page limits
  • Custom message limits
  • Custom retention period
  • Unlimited team seats
  • Real-time data sync
  • Dedicated account manager
  • Custom integrations
  • SLA & priority support

Zoho Commerce Integration FAQ

Common questions about integrating BubblaV with your Zoho Commerce store.

How does the Zoho Commerce integration work?

Our Zoho Commerce integration connects to your store via OAuth 2.0 using the Zoho Commerce API. During setup we automatically discover your store and link the AI to your product catalog and sales orders, so it can provide accurate, real-time support.

What data can the AI access?

The AI can access your active products (names, prices, stock, descriptions) and your sales orders. We only request read-only scopes — ZohoCommerce.items.READ, ZohoCommerce.salesorders.READ, and ZohoCommerce.sitesIndex.READ — so the AI can never modify your store.

Can the AI handle order tracking?

Yes! Customers provide their order number and email, and the AI looks up the sales order in real time — status, payment state, and shipment tracking numbers included.

Which Zoho data centers are supported?

All of them — US, EU, India, Australia, and Japan. After connecting, BubblaV automatically talks to your region’s Zoho Commerce endpoint.

I have multiple Zoho Commerce stores. Which one gets connected?

BubblaV connects to the first active store on your Zoho account during the OAuth flow. Make sure the store you want is active before connecting.

Do I need to install anything on my storefront?

For the chatbot to talk to your customers, add your BubblaV widget snippet in Zoho Commerce under Site Settings → General Settings → Header and Footer Code. It takes about two minutes.

What happens if my connection expires?

BubblaV refreshes your Zoho access token automatically. If you ever revoke access from the Zoho side, the chatbot will stop answering store questions and the dashboard will prompt you to reconnect.

Stop Answering the Same Questions

Let your Zoho Commerce store handle order tracking, product search, and stock questions through chat. Free your team for the work that matters.