Telegram DMs Get Answered Without You
The bot handles common questions from your knowledge base so you stop losing customers to slow replies.
Answers From Your Website
Customers DM your Telegram bot. It replies using your website content, help center, and docs.
Replies When You're Closed
Customers message at 11pm. The bot answers. Your team sees the conversation in the morning.
Instant Replies
Customers get answers in seconds with sources cited from your knowledge base.
Human Takeover
When a conversation needs a real person, your support agents jump in from the Live Support dashboard.
Your Content, Not Guesses
The bot answers from your actual website and help center. No made-up information.
Any Language
Customers write in their language. The bot detects it and replies in the same one.
Running in 3 Steps
Create a bot, paste the token, and the bot starts replying.
Create a Bot
Message @BotFather on Telegram to create a bot and copy its token. Takes seconds.
Paste the Token
Add the token in the BubblaV dashboard. We validate it and register a secure webhook automatically.
Bot Starts Replying
Incoming DMs get answered from your website content. Step in from Live Support anytime.
Why Businesses Add BubblaV to Telegram
Simple, Transparent Pricing
The Telegram integration is available on all plans.
Free
- 1 website
- Max 50 pages
- 100 messages/month
- Built-in integrations
- Answerable Questions
- Most Asked Questions
- Custom tools
- Human handoff
Pro
- Everything in Free
- 5 websites
- Max 5,000 pages per website
- 5,000 messages/month
- Advanced data sources and reports
- Live Chat/Live Support
- Human handoff scenarios
- Zendesk, HubSpot, Attio
- Custom branding
- 3 team member seats
- Weekly data sync
Custom
- All Pro features
- Unlimited websites
- Custom page limits
- Custom message limits
- Custom retention period
- Unlimited team seats
- Real-time data sync
- Dedicated account manager
- Custom integrations
- SLA & priority support
Telegram Integration FAQ
Common questions about adding the BubblaV AI bot to Telegram.
How does the Telegram bot work?
How does the Telegram bot work?
When a customer sends a DM to your Telegram bot, our AI analyzes the question and responds using your website's knowledge base. If the customer needs human help, you can take over the conversation from the Live Support dashboard.
Do I need a developer to set it up?
Do I need a developer to set it up?
No. Create a bot with @BotFather on Telegram, copy the token, and paste it into the BubblaV dashboard. We validate the token and register a secure webhook automatically — no code or OAuth required.
Does the bot reply in groups?
Does the bot reply in groups?
The bot responds to private (1:1) DMs. Group messages are ignored by design, to avoid noise in shared spaces.
What happens when the AI can't answer?
What happens when the AI can't answer?
If the AI is unsure or the customer needs complex help, the conversation can be escalated to a human agent. You'll see all conversations in the Live Support dashboard and can jump in anytime.
Is there a messaging window like other platforms?
Is there a messaging window like other platforms?
No. Unlike some platforms, Telegram has no 24-hour messaging window — the bot can reply to any DM at any time.
What languages does the bot support?
What languages does the bot support?
The AI supports 100+ languages and can automatically detect the language being used to respond appropriately.