IntegrationCustomer Support Integration
Route Support Email through Resend
Support email sent to your Resend domain lands next to your chats as soon as it arrives. Copilot drafts the replies. Your team checks them and sends them from your own address.
BubblaV + Resend
What can BubblaV do with Resend?
Support email lands in the same inbox as your chats. Copilot writes the reply, and your team checks it and sends it. Turn on auto-reply and the AI chatbot answers new emails by itself until a person replies.
Your customers email the AI chatbot
Answers by email, if you turn on auto-reply
- “Hi, what is your return policy for sale items?”
- “Do you ship to Norway, and how long does it take?”
- “What are your support hours over the holidays?”
- “Can I still change the address on my order?”
Your team asks Copilot
Copilot writes the reply, you send it
- “Draft a reply to this email in the customer's language.”
- “Yes, we can swap the size. Turn that into a full reply.”
- “Has this customer emailed us before? What was it about?”
All Your Support Email in One Place
Stop checking a separate inbox. Email sits next to your chats and social messages, and replies stay in the same email thread.
Draft a Reply with AI Copilot
One click on any email and Copilot writes a reply based on your own content and what it knows about the customer. Your team checks, edits, and sends.One Unified Inbox
Support emails show up next to your live chat, WhatsApp, Messenger, and social messages. Sort everything in one place.Reply by Email
Answer from the dashboard. Resend sends the reply in the same thread as the customer's original email.No Mailbox Setup
No mail server settings and no app passwords. Resend receives your mail and passes it straight to your BubblaV inbox.Attachments Included
Screenshots, logs, invoices—inbound attachments are fetched from Resend and shown with the conversation.Pushed, Not Polled
Resend pushes each new email to BubblaV as soon as it arrives. There is no polling delay.Your Address, Your Brand
Replies come from your verified-domain support address, not a no-reply bot. Customers see a familiar sender and a clean thread.
Running in 4 Steps
Connect Resend. Email joins your BubblaV inbox, and Copilot drafts a reply for every conversation.
- 01
Connect Your API Key
Paste your Resend API key and a from-address on a verified domain in the dashboard. BubblaV registers the inbound webhook automatically. - 02
Emails Land in One Inbox
New support emails show up in your BubblaV inbox, next to your chats and social messages. - 03
Draft with Copilot
Click "Draft reply with Copilot" and get a full reply based on your knowledge base and the customer's history. - 04
Review & Send via Resend
Your team edits the draft if needed and sends it. Resend delivers it in the same thread as the original email.
Why Teams Connect Resend to BubblaV
- Stop bouncing between your mailbox, your helpdesk, and chat—everything lands in one inbox
- Reply by email without leaving BubblaV; replies thread correctly in the customer’s client
- Not sure how to answer? Copilot drafts the reply for you—review, tweak, and send
- New agents start from a draft built on your knowledge base instead of a blank page
- Email goes out from your own verified domain
- Keep your existing support@ or info@ address on your Resend-verified domain
- Attachments are preserved with the conversation, never lost
- See at a glance which channel every message came from
Simple, transparent pricing
Connecting Resend works on all plans. The unified inbox and Copilot drafts need Pro.
Free
Perfect for trying out AI chatbot features
Get Started Free$0$0 /moFree forever. No credit card.
Pro
Most popularAdvanced features for growing businesses
Start 14-Day Free Trial$39$39 /moBilled $468 yearly · or $49 monthly
Custom
Tailored solutions for enterprise needs
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Volume pricing, SLA, and a dedicated account manager.
Resend Integration FAQ
Common questions about routing support email through Resend into BubblaV.
What do I need to connect?
What do I need to connect?
A Resend API key and a from-address on a domain you’ve verified in Resend. Paste both into the dashboard and BubblaV registers the inbound webhook for you automatically.
Do I need a new email address?
Do I need a new email address?
No. Use the support@, info@, or any address on your Resend-verified domain. Replies are sent from that same address, so customers see a familiar sender and the conversation stays in one thread.
What if automatic webhook registration fails?
What if automatic webhook registration fails?
Create an email.received webhook in the Resend dashboard pointing at the endpoint URL shown on the integration’s configure page, then paste its signing secret into the connect dialog. The manual fallback is built in.
How fast do new emails appear?
How fast do new emails appear?
Resend pushes each inbound email to BubblaV over a signed webhook as soon as it arrives, so there is no polling delay.
What about attachments?
What about attachments?
Inbound attachments are fetched from Resend and stored with the conversation, so screenshots, logs, and documents stay with the thread.
Can AI draft the replies for me?
Can AI draft the replies for me?
Yes (on Pro). On any email conversation, click "Draft reply with Copilot" and BubblaV writes a complete draft based on your knowledge base and the customer's context. You review, tweak, and send — the email always goes out from your own address. See https://bubblav.com/ai-features/copilot
Can the AI answer emails automatically?
Can the AI answer emails automatically?
Yes, if you turn it on. Open the integration’s configure page and enable AI auto-reply. The AI then answers new emails from your knowledge base, threaded under the customer’s email, with an optional greeting and signature. It never replies to automated senders such as no-reply addresses, and it stops on a thread once a person replies.
Stop Checking a Separate Inbox
Connect Resend and put support email next to your chats and messages. Copilot drafts the replies. Your team stays in charge.