ENSV
Customer Support Integration

Route Support Email through Resend

Connect Resend with an API key and a from-address on your verified domain. Inbound mail lands next to your chats, and the AI Copilot drafts replies your agents review and send.

Resend Logo
Resend Logo

All Your Support Email in One Place

Stop checking a separate inbox. Email joins your chat and social channels in a single view, with replies that thread properly.

Draft a Reply with AI Copilot

One click on any email and Copilot writes a grounded, source-cited draft from your knowledge base and customer context. Your agent reviews, tweaks, and sends.

One Unified Inbox

Support emails show up next to your live chat, WhatsApp, Messenger, and social DMs—triage everything in one place.

Reply by Email

Answer from the dashboard and the reply is sent through the Resend API, threaded under the customer’s original email.

API-Native Email

No IMAP or SMTP setup, no app passwords. Resend receives your mail and hands it to your inbox through a signed webhook.

Attachments Included

Screenshots, logs, invoices—inbound attachments are fetched from Resend and shown with the conversation.

Instant Delivery

Inbound mail arrives via a signed webhook the moment Resend receives it—no polling, no delay.

Your Address, Your Brand

Replies come from your verified-domain support address, not a no-reply bot. Customers see a familiar sender and a clean thread.

Running in 4 Steps

Connect Resend and email joins your unified inbox—with AI-drafted replies for every conversation.

1

Connect Your API Key

Paste your Resend API key and a from-address on a verified domain in the dashboard. BubblaV registers the inbound webhook automatically.

2

Emails Land in One Inbox

Inbound support emails appear in your unified Live Support inbox alongside chat and social channels.

3

Draft with Copilot

Click "Draft reply with Copilot" and get a complete, source-cited draft based on your knowledge base and the customer’s history.

4

Review & Send via Resend

Your agent tweaks the draft if needed and sends. It goes out through the Resend API, threaded under the original conversation.

Why Teams Connect Resend to BubblaV

Stop bouncing between your mailbox, your helpdesk, and chat—everything lands in one inbox
Reply by email without leaving BubblaV; replies thread correctly in the customer’s client
Not sure how to answer? Copilot drafts the reply for you—review, tweak, and send
New agents answer like veterans from day one, backed by your knowledge base
Runs on Resend’s verified-domain sending—deliverability you already control
Keep your existing support@ or info@ address on your Resend-verified domain
Attachments are preserved with the conversation, never lost
See which channel every message came from at a glance

Simple, Transparent Pricing

The Resend integration is available on all plans.

Annual billing (Save 20%)

Free

$0/ month
  • 1 website
  • Max 50 pages
  • 100 messages/month
  • Built-in integrations
  • Answerable Questions
  • Most Asked Questions
  • Custom tools
  • Human handoff (on visitor request)
Popular

Pro

$39/ month
  • Everything in Free
  • 5 websites
  • Max 5,000 pages per website
  • 5,000 messages/month
  • Advanced data sources and reports
  • Live Chat/Live Support
  • Flows: smart triggers, AI handoff, forms
  • Zendesk, HubSpot, Attio
  • Custom branding
  • 3 team member seats
  • Weekly data sync

Custom

Contact us
  • All Pro features
  • Unlimited websites
  • Custom page limits
  • Custom message limits
  • Custom retention period
  • Unlimited team seats
  • Real-time data sync
  • Dedicated account manager
  • Custom integrations
  • SLA & priority support

Resend Integration FAQ

Common questions about routing support email through Resend into BubblaV.

What do I need to connect?

A Resend API key and a from-address on a domain you’ve verified in Resend. Paste both into the dashboard and BubblaV registers the inbound webhook for you automatically.

Do I need a new email address?

No. Use the support@, info@, or any address on your Resend-verified domain. Replies are sent from that same address, so customers see a familiar sender and the conversation stays in one thread.

What if automatic webhook registration fails?

Create an email.received webhook in the Resend dashboard pointing at the endpoint URL shown on the integration’s configure page, then paste its signing secret into the connect dialog. The manual fallback is built in.

How fast do new emails appear?

Instantly. Resend pushes each inbound email to BubblaV over a signed webhook, so messages show up in your unified inbox the moment they arrive—no polling delay.

What about attachments?

Inbound attachments are fetched from Resend and stored with the conversation, so screenshots, logs, and documents stay with the thread.

Can AI draft the replies for me?

Yes. On any email conversation, click "Draft reply with Copilot" and BubblaV writes a complete draft based on your knowledge base and the customer's context. You review, tweak, and send — the email always goes out from your own address. See https://bubblav.com/ai-features/copilot

Stop Checking a Separate Inbox

Connect Resend and bring support email into the same place as your chats and DMs. Copilot drafts the replies; your agents stay in charge.