Your Instagram DMs Stop Piling Up
The bot answers DMs from your knowledge base so customers stop waiting and you stop playing catch-up.
DM Answers From Your Website
Someone DMs you a question. The bot pulls the answer from your website content and replies.
Replies Outside Business Hours
DMs arrive after hours. The bot answers them. You see the conversation when you check in.
Instant Replies
No more "we'll get back to you soon." Customers get real answers with sources right away.
Human Takeover
When a conversation needs a person, your team picks it up from the Live Support dashboard.
Answers From Your Content
The bot uses your actual website and help center. No guessing, no made-up information.
Any Language
Customers write in their language. The bot detects it and responds in the same one.
Running in 3 Steps
Connect your account and the bot starts replying to DMs.
Connect Your Account
Link your Instagram Business account through the BubblaV dashboard with a few clicks.
Bot Starts Replying
Incoming DMs get answered from your website content automatically.
Step In When Needed
See all conversations in Live Support. Take over any chat when a customer needs a real person.
Why Businesses Add BubblaV to Instagram
What Business Owners Say
Simple, Transparent Pricing
Instagram integration is available on all plans.
Free
- 1 website
- Max 50 pages
- 100 messages/month
- Built-in integrations
- Answerable Questions
- Most Asked Questions
- Custom tools
- Human handoff
Pro
- Everything in Free
- 5 websites
- Max 5,000 pages per website
- 5,000 messages/month
- Advanced data sources and reports
- Live Chat/Live Support
- Human handoff scenarios
- Zendesk, HubSpot, Attio
- Custom branding
- 3 team member seats
- Weekly data sync
Custom
- All Pro features
- Unlimited websites
- Custom page limits
- Custom message limits
- Custom retention period
- Unlimited team seats
- Real-time data sync
- Dedicated account manager
- Custom integrations
- SLA & priority support
Instagram Integration FAQ
Common questions about adding the BubblaV AI bot to your Instagram Business.
How does the Instagram DM bot work?
How does the Instagram DM bot work?
When a customer sends a DM to your Instagram Business account, our AI analyzes the question and responds using your website's knowledge base. If the customer needs human help, you can take over the conversation from the Live Support dashboard.
Do I need an Instagram Business account?
Do I need an Instagram Business account?
Yes. Instagram requires a Business account for API access to DMs. Regular personal accounts cannot use this integration.
What happens when the AI can't answer?
What happens when the AI can't answer?
If the AI is unsure or the customer needs complex help, they can be escalated to a human agent. You'll see all conversations in the Live Support dashboard and can jump in anytime.
What languages does the bot support?
What languages does the bot support?
The AI supports 100+ languages and can automatically detect the language being used to respond appropriately.