Customer Support Integration

Supercharge Your Instagram DM Support

Connect your Instagram Business account to BubblaV and let our AI chatbot answer customer questions via DM 24/7.

Instagram Logo
Instagram Logo

Everything Your Instagram Support Needs

Our AI bot provides comprehensive customer support and engagement features for Instagram DMs.

AI-Powered Responses

Your AI chatbot responds to Instagram DM inquiries instantly using knowledge from your website content.

24/7 Availability

Never miss a customer message. AI responds day and night, even when your team is offline.

Instant Responses

No more waiting. Customers get immediate answers with cited sources from your knowledge base.

Human Takeover

Support agents can jump into any conversation from the Live Support dashboard anytime.

Knowledge Integration

Connect your existing website content directly to Instagram for accurate, consistent responses.

Multi-Language Support

Serve global customers with AI that understands and responds in over 100 languages natively.

Setup in 3 Simple Steps

Get your Instagram AI bot up and running in minutes.

1

Connect Your Instagram

Click 'Connect Instagram' in your integrations settings and authorize with your Instagram Business account.

2

AI Starts Responding

DMs to your Instagram account are answered by your AI chatbot automatically using your website's knowledge.

3

Monitor & Take Over

View conversations in Live Support. Jump in anytime to assist customers directly.

Why Businesses Choose BubblaV + Instagram

24/7 customer support without hiring more staff
Reduce support ticket volume by answering common questions automatically
Instant answers with RAG technology and cited sources
Seamless human handoff when customers need personal assistance
Multi-language support for international customers
Connect multiple Instagram Business accounts to one website
Easy setup with secure Instagram Graph API integration
Full conversation history in your BubblaV dashboard

What Business Owners Say

"The Instagram DM bot handles 80% of our customer inquiries. Our support team can now focus on complex issues while AI handles the routine questions."

Sarah Martinez
E-Commerce Store

"Customers love getting instant responses on Instagram. We've seen a 40% increase in engagement since adding the AI bot."

David Kim
Local Business

Simple, Transparent Pricing

Instagram integration is available on all plans.

Annual billing (Save 20%)

Free

$0/ month
  • 1 website
  • Max 50 pages
  • 100 messages/month
  • 7 days conversation retention
  • Built-in integrations
  • Answerable Questions
  • Most Asked Questions
  • Human handoff
Popular

Pro

$39/ month
  • Everything in Free
  • 5 websites
  • Max 5,000 pages per website
  • 5,000 messages/month
  • 1 year conversation retention
  • Advanced data sources and reports
  • Live Chat/Live Support
  • Human handoff scenarios
  • Zendesk, HubSpot, Attio and Custom tool integrations
  • Custom branding
  • 3 team member seats
  • Weekly data sync

Custom

Contact us
  • All Pro features
  • Unlimited websites
  • Custom page limits
  • Custom message limits
  • Custom retention period
  • Unlimited team seats
  • Real-time data sync
  • Dedicated account manager
  • Custom integrations
  • SLA & priority support

Instagram Integration FAQ

Common questions about adding the BubblaV AI bot to your Instagram Business.

How does the Instagram DM bot work?

When a customer sends a DM to your Instagram Business account, our AI analyzes the question and responds using your website's knowledge base. If the customer needs human help, you can take over the conversation from the Live Support dashboard.

Do I need an Instagram Business account?

Yes. Instagram requires a Business account for API access to DMs. Regular personal accounts cannot use this integration.

What happens when the AI can't answer?

If the AI is unsure or the customer needs complex help, they can be escalated to a human agent. You'll see all conversations in the Live Support dashboard and can jump in anytime.

What languages does the bot support?

The AI supports 100+ languages and can automatically detect the language being used to respond appropriately.

Transform Your Customer Support

Add an AI assistant that never sleeps, responds instantly, and gives your team time back for what matters most.