How they compare
Gorgias prices plans by monthly ticket volume, so costs climb as ticket count grows, and deeper automation sits in higher tiers. BubblaV includes the AI agent, live chat, Copilot, and 30+ integrations in flat plans starting free.
| Dimension | Gorgias | BubblaV |
|---|---|---|
| Best for | Shopify and ecommerce brands with high ticket volume. | Small & mid-sized businesses that want a chatbot deployed in minutes. |
| Starting price | $40/mo | Free to start; $49/mo (Pro) — flat pricing, no per-resolution fees. |
| Pricing model | Priced by monthly ticket volume (never per agent). Plans bundle a fixed ticket allowance plus a capped set of automated interactions; overages bill per ticket ($0.36–$0.40) and per automated interaction ($1.50). Voice & SMS are volume-priced add-ons. | Flat pricing — Free and $49/mo Pro (Custom enterprise available). No usage metering. |
| AI knowledge | Gorgias AI Agent ships on every plan ("pay only when it resolves a conversation"), pre-trained on 18+ verticals with brand-voice guardrails and Actions (cancellations, discounts, applies). Automation volume, revenue attribution, and live statistics gate to higher tiers. | Crawls your website + docs (RAG) and answers from your own content, 24/7. |
| Mobile apps | iOS and Android apps (Gorgias Helpdesk) with the shared inbox and push notifications, mirroring the desktop helpdesk. | Free Android app on Google Play — full inbox, live replies, Copilot drafts, translation, and push notifications, on every plan (iOS coming soon). Details: https://bubblav.com/mobile-apps |
| Setup | Varies — see competitor docs. | 5 minutes, single snippet. No developer required. |
Pricing per gorgias.com/pricing (Sep 2026). Ticket-volume tiers: Starter $40/mo (monthly billing only), Basic $90/mo monthly or $77/mo billed annually ($924/yr), Pro $550/mo monthly or $471/mo annually ($5,652/yr), Advanced $1,430/mo monthly or $1,227/mo annually ($14,724/yr); custom plans above 5,000 conversations/mo. Each tier bundles a fixed monthly ticket allowance (50–5,000) plus a capped set of automated interactions; overages bill $0.36–$0.40 per ticket and $1.50 per automated interaction. Last verified 2026-09-10. Pricing and features change — confirm current details on Gorgias's site. BubblaV is independent and not affiliated with, sponsored by, or endorsed by Gorgias; all product names and marks belong to their respective owners.
Gorgias pricing
For reference — compare against BubblaV's Free + $49/mo Pro pricing.
Monthly billing only. 50 tickets/mo + 30 automated interactions; $0.40/ticket and $1.50/automated interaction past the limit.
300 tickets/mo + 30 automated interactions; $90/mo billed monthly. $0.40/ticket overage.
Most popular (12,400+ brands). 2,000 tickets/mo + 190 automated interactions; $550/mo billed monthly. $0.36/ticket overage.
5,000 tickets/mo + 530 automated interactions; $1,430/mo billed monthly. $0.36/ticket overage.
Teams over 5,000 conversations/mo: SSO (SAML), audit logs, dedicated CSM, custom DPA/MSA.
Gorgias strengths
- Shopify-first depth — live order data, revenue attribution, and an ecosystem Gorgias says powers 40% of Shopify brands.
- AI Agent included on every plan with per-resolution billing; pre-trained on 18+ ecommerce verticals.
- Purpose-built ecommerce CX: email, chat, social, and help center in one ticket view.
Where Gorgias falls short
- Costs scale with ticket count — Pro runs $471/mo (annual) and Advanced $1,227/mo (annual) before overages.
- Automated interactions are capped per tier; past the cap, every extra automated interaction bills $1.50.
- Ecommerce-centric — B2B and non-Shopify teams get far less value from the vertical-specific models.
Why teams switch to BubblaV
The Gorgias trade-offs above are exactly where BubblaV is built to win.
- Flat plans — Free to start (100 msgs/mo) and $49/mo Pro for 5,000 messages — versus Gorgias ticket tiers starting at $40/mo for just 50 tickets.
- AI included without metered interaction caps: no per-ticket or per-automated-interaction overages to budget for.
- Deploys in 5 minutes on any website — not only Shopify — with 30+ integrations plus Zapier, webhooks, and a real MCP server.
BubblaV vs Gorgias FAQ
Common questions when choosing between BubblaV and Gorgias.
Is BubblaV cheaper than Gorgias?
Is BubblaV cheaper than Gorgias?
BubblaV uses flat pricing — Free to start, $49/mo on Pro — with no usage fees, while Gorgias priced by monthly ticket volume (never per agent). plans bundle a fixed ticket allowance plus a capped set of automated interactions; overages bill per ticket ($0.36–$0.40) and per automated interaction ($1.50). voice & sms are volume-priced add-ons. BubblaV's cost is predictable (no per-resolution, per-conversation, or credit charges) and is typically lower at scale than metered competitors. Full plan details: Pricing page (https://bubblav.com/pricing)
How does BubblaV's AI compare to Gorgias?
How does BubblaV's AI compare to Gorgias?
Gorgias: Gorgias AI Agent ships on every plan ("pay only when it resolves a conversation"), pre-trained on 18+ verticals with brand-voice guardrails and Actions (cancellations, discounts, applies). Automation volume, revenue attribution, and live statistics gate to higher tiers. BubblaV trains on your full website and documentation using retrieval-augmented generation (RAG), answers visitor questions 24/7, and hands off to a human when needed — with AI included in every plan and no usage metering.
Why switch from Gorgias to BubblaV?
Why switch from Gorgias to BubblaV?
Flat plans — Free to start (100 msgs/mo) and $49/mo Pro for 5,000 messages — versus Gorgias ticket tiers starting at $40/mo for just 50 tickets. AI included without metered interaction caps: no per-ticket or per-automated-interaction overages to budget for. Deploys in 5 minutes on any website — not only Shopify — with 30+ integrations plus Zapier, webhooks, and a real MCP server.
Is BubblaV cheaper than Gorgias?
Is BubblaV cheaper than Gorgias?
For most volumes, yes. Gorgias's ticket tiers run from $40/mo (50 tickets) to $1,227/mo billed annually (5,000 tickets), with $0.36–$0.40 per-ticket and $1.50 per-automated-interaction overages past each allowance. BubblaV is Free to start and $49/mo flat on Pro for 5,000 messages with AI, live chat, and Copilot included and no overage metering. Deep-in-Shopify teams that live inside Gorgias's ecosystem may still prefer its depth; cost-predictable AI support favors BubblaV. Full plan details: Pricing page (https://bubblav.com/pricing)