Facebook Messages Stop Going Unanswered
The bot replies from your knowledge base so customers get answers even when your team is away.
Answers From Your Website
Someone messages your Page. The bot pulls the answer from your website content and replies.
Replies After Hours
Messages arrive on evenings and weekends. The bot answers them. Your team catches up in the morning.
Instant Replies
Customers get answers in seconds with sources cited from your knowledge base.
Human Takeover
When a conversation needs a person, your agents jump in from the Live Support dashboard.
Your Content, Not Guesses
The bot uses your actual website and help center. No made-up information.
Any Language
Customers write in their language. The bot detects it and responds in the same one.
Running in 3 Steps
Connect your Page and the bot starts replying.
Connect Your Page
Link your Facebook Page through the BubblaV dashboard. Just authorize with Facebook.
Bot Starts Replying
Incoming messages get answered from your website content automatically.
Step In When Needed
See all conversations in Live Support. Take over any chat when a customer needs a real person.
Why Businesses Add BubblaV to Messenger
What Business Owners Say
Simple, Transparent Pricing
Facebook Messenger integration is available on all plans.
Free
- 1 website
- Max 50 pages
- 100 messages/month
- Built-in integrations
- Answerable Questions
- Most Asked Questions
- Custom tools
- Human handoff
Pro
- Everything in Free
- 5 websites
- Max 5,000 pages per website
- 5,000 messages/month
- Advanced data sources and reports
- Live Chat/Live Support
- Human handoff scenarios
- Zendesk, HubSpot, Attio
- Custom branding
- 3 team member seats
- Weekly data sync
Custom
- All Pro features
- Unlimited websites
- Custom page limits
- Custom message limits
- Custom retention period
- Unlimited team seats
- Real-time data sync
- Dedicated account manager
- Custom integrations
- SLA & priority support
Messenger Integration FAQ
Common questions about adding the BubblaV AI bot to your Facebook Page.
How does the Messenger bot work?
How does the Messenger bot work?
When a customer sends a message to your Facebook Page, our AI analyzes the question and responds using your website's knowledge base. If the customer needs human help, you can take over the conversation from the Live Support dashboard.
Do I need a Facebook App?
Do I need a Facebook App?
No. BubblaV handles all the Facebook app setup. You just need to be an admin of the Facebook Page you want to connect.
Can I connect multiple Facebook Pages?
Can I connect multiple Facebook Pages?
Currently, each website connects to one Facebook Page. For multiple pages, you can create additional websites in your BubblaV dashboard.
What happens when the AI can't answer?
What happens when the AI can't answer?
If the AI is unsure or the customer needs complex help, they can be escalated to a human agent. You'll see all conversations in the Live Support dashboard and can jump in anytime.
Is there a messaging limit?
Is there a messaging limit?
Facebook has a 24-hour messaging window policy. After a customer messages you, the bot can respond freely for 24 hours. After that, only specific message templates are allowed until the customer messages again.
What languages does the bot support?
What languages does the bot support?
The AI supports 100+ languages and can automatically detect the language being used to respond appropriately.