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We'd love to hear from you. Whether you have questions about features, pricing, or need support, our team is here to help.
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Have questions or need help? We're here for you. Choose the best way to reach us.
Email Us
support@bubblav.com
We typically respond within 24 hours
Response Time
Within 24 hours
Priority support for Enterprise customers
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Available 24/7 on our website
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Check out our Help Center for instant answers to common questions.
Visit Help Center →Frequently Asked Questions
Find quick answers to common questions about BubblaV.
How much does BubblaV really cost?
How much does BubblaV really cost?
We have transparent pricing: Free forever plan (100 messages/month), Starter $9/month (1,000 messages), Pro $49/month (5,000 messages), Turbo $99/month (15,000 messages). No hidden fees, no setup costs, cancel anytime.
How quickly can I set up a chatbot?
How quickly can I set up a chatbot?
You can have a fully functional chatbot running in under 5 minutes. Just provide your website URL and we'll handle the rest automatically.
What if the chatbot gives wrong answers?
What if the chatbot gives wrong answers?
Our AI achieves 95%+ accuracy by learning from your website content. If it gives a wrong answer, you can instantly correct it and the AI learns. Plus, you can always enable human handoff for complex questions.
How is BubblaV different from ChatGPT or other AI chatbots?
How is BubblaV different from ChatGPT or other AI chatbots?
Unlike generic AI, BubblaV learns specifically from YOUR website content and integrates with your business systems (Shopify, email, etc.). It's trained on your products, policies, and brand voice - not general internet knowledge.
Is my customer data secure and compliant?
Is my customer data secure and compliant?
Yes! We're GDPR compliant, use enterprise-grade encryption, and never store sensitive customer information. Data is processed securely and you maintain full control over your customer interactions.
Can I integrate it with my website platform?
Can I integrate it with my website platform?
Absolutely! BubblaV works with any website - WordPress, Shopify, Squarespace, Wix, custom sites, etc. Just add one line of code or use our no-code embedding options.
What if I need to cancel or change plans?
What if I need to cancel or change plans?
You can upgrade, downgrade, or cancel anytime with one click. No contracts, no cancellation fees. Changes take effect immediately and we'll prorate any charges to your account credit balance.
How do I measure ROI and chatbot performance?
How do I measure ROI and chatbot performance?
Our analytics dashboard shows conversation volume, customer satisfaction scores, most asked questions, conversion rates, and response accuracy. You'll see exactly how much time and money the chatbot saves your team.
Do I need technical knowledge to use BubblaV?
Do I need technical knowledge to use BubblaV?
Zero technical knowledge required! Our platform is designed for business owners and marketers. Simply provide your website URL and we handle all the technical aspects automatically.
What happens if I need more messages than my plan includes?
What happens if I need more messages than my plan includes?
You can purchase addon message packs anytime: 1,000 messages for $5. They never expire! Or upgrade to a higher plan for better value on ongoing usage.
